Redding's Premier Home Cleaning Service
How The Mindful Maids Works
Pick A Plan
Choose a cleaning plan that fits your needs
We Clean
A qualified team of cleaners shows up and cleans your space
You Relax
Sit back and relax. Enjoy your sparkling, fresh home!
Your trust and security are our priority
Saves you time
The Mindful Maids help you live smarter, giving you time to focus on what’s most important.
Safety First
We rigorously vet all of our Cleaners, who undergo identity checks as well as in-person interviews.
Only the best quality
Our skilled professionals go above and beyond on every job. Cleaners are rated and reviewed after each task.
Easy to get help
We are customer-centric, meaning we put you first. If you need any special accommodations or have specific requests, just let us know.
seamless communication
Online communication makes it easy to stay in touch with your cleaners.
cash free payment
Pay securely online only when the cleaning is complete
Frequently Asked Questions
Service Details
The Mindful Maids specializes in a variety of residential cleaning services tailored to your specific needs, including standard cleanings for maintenance, deep cleanings for a more thorough service, move-in/move-out cleanings to assist with transitions, and cleaning before or after special events. We also provide customized services such as eco-friendly cleaning, focusing on minimizing environmental impact while maintaining a high standard of cleanliness.
Absolutely. We understand every home has unique needs. Whether you require detailed cleaning in high-traffic areas, gentle handling of delicate surfaces, or avoiding specific rooms, we adapt our services to meet your requirements. Our goal is to provide a personalized cleaning experience that aligns with your expectations.
We value our clients and offer discounts and promotions throughout the year, including savings on regular cleaning schedules and referral bonuses. Please check our website or contact our customer service team for the most current promotions.
The Mindful Maids sets itself apart with a commitment to exceptional customer service, eco-friendly practices, and a comprehensive satisfaction guarantee. Our attention to detail, customizable cleaning plans, and dedicated team ensure a superior cleaning experience. We value open communication and transparency, making us a trusted choice for your cleaning needs.
Pricing and Payment
Pricing is customized based on your home’s size, the services you select, and the cleaning frequency. We believe in transparent pricing and will provide a detailed estimate following a consultation, ensuring there are no surprises. Our goal is to offer competitive rates without compromising on the quality of our service.
We offer the convenience of issuing an invoice on the day of service, allowing you to make payment directly with a credit or debit card. Payment is due on the day of service. For our regular clients, we can arrange automatic billing to simplify the process.
We pride ourselves on transparency. Any potential additional charges, for example, for deep cleaning, special requests, or travel beyond our standard service area, will be discussed and agreed upon before service begins.
Scheduling and Availability
Frequency is based on your lifestyle, preferences, and the level of upkeep you desire. We offer flexible scheduling options from weekly to monthly services and one-time cleanings. We can help you determine the best schedule to keep your home consistently clean.
The time required varies depending on the size of your home, its current condition, and the type of service you’ve selected. We aim for efficiency without compromising quality and will provide an estimated duration after assessing your specific needs. On average a typical cleaning takes between 2-4 hours.
We observe major holidays and will proactively reach out to reschedule your cleaning to a more convenient time, ensuring that your service continuity is maintained without interruption.
Booking with The Mindful Maids is easy. Contact us via phone, email, or our website to discuss your cleaning needs. We’ll explore our availability to find a time that suits your schedule, aiming for minimal disruption to your daily routine.
We understand plans can change, which is why we kindly request at least 48 hours notice for cancellations or rescheduling to avoid a fee. This policy helps us manage our schedule and serve all our clients effectively.
Staff and Security
Yes, ensuring our clients’ safety and peace of mind is paramount. We conduct comprehensive background checks on all employees, covering criminal history, employment verification, and personal references, to uphold our high standards of trustworthiness and professionalism.
Our comprehensive hiring process includes multiple interviews, thorough background checks, and detailed training to ensure candidates meet our skill, integrity, and customer service standards. We look for individuals who are not only capable cleaners but also share our values and commitment to excellence.
Our cleaners undergo a rigorous training program that includes hands-on practice, customer service excellence, and detailed knowledge of cleaning techniques and products, especially eco-friendly options. Ongoing training ensures they remain proficient in the latest cleaning standards and practices.
We understand the value of consistency and will do our best to accommodate requests for the same cleaner, subject to availability. If changes are necessary, we ensure a seamless transition by briefing the new cleaner on your specific preferences and requirements.
Our team members are trained to follow strict security protocols, including handling keys and access codes with the utmost care. Only authorized personnel have access to this information, which is securely stored and managed.
Keys and access codes are handled with the utmost care and discretion. We employ a secure system for storing and managing access information, accessible only to our management team and the assigned cleaner to your home.
Cleaning Process and Supplies
Yes, we bring all necessary cleaning equipment to each job, ensuring we have the right tools to provide an efficient and effective clean. If you prefer we use your equipment or products, we’re flexible and happy to comply with your request.
We utilize professional-grade, eco-friendly cleaning supplies that effectively clean while being safe for your family, pets, and the planet. Our products are chosen for their low environmental impact and high-quality results. If you have specific preferences or sensitivities, we’re happy to accommodate them.
Our commitment to quality is reflected in our detailed cleaning checklists, regular quality inspections, and open feedback loop with clients. Our satisfaction guarantee ensures that if any aspect of our cleaning doesn’t meet your standards, we will address it promptly and thoroughly.
Policies and Guarantees
Yes, we are fully insured and bonded, offering you peace of mind knowing that you are protected against any potential damages or losses. This coverage underscores our commitment to professionalism and responsibility.
Yes, our 100% satisfaction guarantee is at the heart of what we do. If you’re not satisfied with any aspect of our service, please let us know within 24 hours. We will return to address the issue at no extra charge, ensuring your complete satisfaction with our work.
Client Preparation and Responsibilities
Your presence is not required during our cleaning services. We can make arrangements to access your home securely, allowing you to return to a clean and refreshed space.
A light tidying and decluttering allow us to focus on cleaning surfaces and spaces efficiently. We recommend removing personal items from floors and countertops. Please let us know in advance if any specific instructions or areas require special attention.
We love pets and take care to minimize their stress during our visits. Informing us about your pets and any special instructions for their care during cleaning will help us ensure their comfort and safety.
Feedback and Communication
Your feedback is crucial for our continuous improvement. You can provide feedback directly to our cleaning staff, through our website, or by contacting our customer service team. We’re committed to listening to and implementing your suggestions to enhance our service.
We’re proud of the work we do and are happy to provide references and testimonials from our satisfied clients. Hearing about their experiences firsthand can give you confidence in choosing The Mindful Maids for your cleaning needs. Our Google Reviews and 5 star overall rating reflects our commitment to customer satisfaction and quality cleaning.
Special Considerations
We serve Redding, CA, and surrounding areas. Our service area includes Anderson, Cottonwood, Palo Cedro, Millville, Bela Vista, and Shasta Lake. Please contact us directly for a detailed list of service areas or to confirm we can reach your location.
Yes, we offer specialized cleaning services for before and after special events. Advance booking is recommended to ensure we can accommodate your schedule and specific cleaning needs.